Privacy Policy

Updated November 2019

Your privacy is very important to us and this policy sets out how we will treat your personal information. We may update this privacy policy from time-to-time by posting a new version on this website.  You should check this page occasionally to ensure you are happy with any changes.  If you have any queries about this policy, you may contact us at info@lowseasontraveller.com

What personal information do we collect?

We will only collect and/or process personally identifiable data in the following circumstances:

• when you have voluntarily submitted it to us
• to process your request for information or a brochure
• when you visit our website (see Cookie Policy, below)
• to promote our products and services, and those of our clients, to relevant business contacts

If you would like to view what data we hold on you or have your details removed from our database, please email us at info@lowseasontraveller.com and we will do so within 14 days.

All data will be processed lawfully and securely and will be treated as confidential. It will not be sold or divulged to any third party without your consent except where we are required to do so by law.

By completing an online enquiry form with Low Season Traveller, you agree to us passing on the information provided to us to our booking partners in order to handle your request.  Low Season Traveller takes no responsibility for the manner in which this data is processed or managed by any of our third party providers and partners.

Similarly, once you have provided you contact details to us, you also agree to us using this information for the purposes of keeping you up to date with the latest developments of Low Season Traveller including offers and competitions which we may send from time to time via email.  Naturally, you may “opt out” at any time by following the “unsubscribe” links within the emails.

We will not hold your personal information for longer than is necessary and will rely on you to advise us if your details change.

 

Cookie Policy

This website uses cookies. This section explains what cookies are, how the website uses cookies, how third-parties we may partner with may use cookies on the website, your choices regarding cookies, and further information about cookies.

What are Cookies?

Cookies are small pieces of information generated by any website that you may visit. A cookie file is stored in your web browser and allows the website or a third-party tool on a website to function as designed, and to recognise you, make your next visit easier and the website more useful to you. We use cookies for the following purposes:

• to enable the website to function
• to provide analytics information
• to allow third party tools on the website to function

Session cookies are stored in memory and are never written to disk, i.e., saved to your device (phone, tablet or computer). When the browser closes, the cookie is permanently lost from this point on.

If the cookie contains an expiration date, it is considered a persistent cookie. On the date specified in the expiration, the cookie will be removed from your device or computer.

When you visit our website, we collect two types of information about you.

“Non Personal Information” is information that doesn’t identify you personally. We automatically collect this sort of information when you access the website with a web browser via cookies and may include the country that you’re in when you access the website, time of access and so on.

“Personally Identifiable Information” is non-public information that identifies you personally, for example, your name, email address, IP address, and similar details that you may provide to us, or that we obtain from you. On our website, we collect Personally Identifiable Information when you contact us via the contact form or complete an enquiry form.

If you choose to get in touch with us via the contact form, no cookies are stored, and your information is not stored on the website. Your enquiry goes through to us via email, and we only store this information so that we are able to respond to your query and get in touch.

We use WordPress for our website and WordPress sets cookies for logged in users, who are either working on the backend of the site or who are leaving comments.

How do you disable cookies?

You can choose to delete cookies or set up your web browser to refuse or restrict the use of cookies. To do this, you need to visit the help pages of your browser listed below. Please be aware that if you refuse to accept cookies, some of the features on the website may be inactive and some of our pages might not display correctly.

Microsoft Internet Explorer

http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies

Google Chrome

https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

Mozilla Firefox

http://support.mozilla.org/en-US/kb/Blocking%20cookies

Apple Safari

https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Google Analytics

We use Google Analytics to analyse the use of this website

Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website and to help us improve the site and user experience.

These cookies are used to collect information about how visitors use our site; they do not contain any personal information.

Google Analytics Opt-Out

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.

http://tools.google.com/dlpage/gaoptout?hl=None

For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.

https://policies.google.com/privacy?hl=en

Third Party Websites

Our website contains links to other websites. We are not responsible for the privacy policies or practices of any third party websites.

Information Security

We are committed to data security and will do our utmost through technical, physical and organisational precautions to prevent the loss, misuse or alteration of your personal information, Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.